How can artificial intelligence (A.I.) help control communication? Or is A.I. just a hype, a lot of fuss? To understand what A.I. today achieves and what not, we invited two guests: Dr. Gero Kalt and Henning Wallstädt from the F.A.Z. Institute.

Gero Kalt does not consider analysis with artificial intelligence to be a hype. The world has changed massively in thirty years, especially when it comes to the media. In the early 1990s, media watch companies had ten or twenty newspapers that mattered to them, there were two television channels, and there were three radio stations in the area. This covered the media landscape. At the end of the eighties and the beginning of the nineties, a hundred were added to the two television channels. Hundreds of radio stations were added. On the Internet today, millions of people express themselves directly via social platforms, forums, blogs and websites. The old methods of cutting out and sticking articles would no longer be possible today. Decision-makers would have to adapt their observational behavior to the world.

The possibilies of artificial intelligence differ from those in classic social media monitoring, i.e. the digitized search using a specific corpus of terms. Basically, the strength of A.I. is that it operationalizes questions, says Henning Wallstädt.

Authors
  • Steffen Rufenach

    CEO, R.A.T.E. GmbH – “The Rating Experts”

    Steffen Rufenach is the CEO of R.A.T.E. GmbH with more than 19 years of consulting experience in sustainability, ESG strategy, rankings, and corporate communications leads a team that supports global clients in strategically managing their performance in international rankings and ratings. Steffen He is a member of the Center for Corporate Reporting’s Expert Circle for ESG and the International Controlling Association (ICV), contributing to the advancement of ESG reporting and evaluation practices and teaches Communications Controlling and Sustainability at the University of Hannover. 

     

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