What makes reporting effective—and when are dashboards truly useful? In this episode of Measurement Mashup, Dr. Mika Menken, a specialist in data analysis and visualisation, joins the hosts to explore the power and pitfalls of dashboard-driven communication reporting. She explains that while dashboards can provide clarity and speed—especially in fast-moving environments like social media—over-simplification and misuse of thresholds can lead to poor decisions.

Menken stresses the need for clear objectives before selecting tools like Power BI, Tableau, or Excel. The episode walks through dashboard design fundamentals: start with goals, understand your data needs, and involve end users early. A good dashboard, she argues, is not a one-size-fits-all solution but a tailored instrument that empowers users to act, anticipate, and interpret.

Listeners gain practical advice on dashboard setup, tool selection, user training, and how to make data available and actionable—without overwhelming stakeholders. The episode concludes with three strategic tips to approach dashboards the right way: begin with goals, build for specific users, and retain raw data for retrospective insights.

Authors
  • Steffen Rufenach

    CEO, R.A.T.E. GmbH – “The Rating Experts”

    Steffen Rufenach is the CEO of R.A.T.E. GmbH with more than 19 years of consulting experience in sustainability, ESG strategy, rankings, and corporate communications leads a team that supports global clients in strategically managing their performance in international rankings and ratings. Steffen He is a member of the Center for Corporate Reporting’s Expert Circle for ESG and the International Controlling Association (ICV), contributing to the advancement of ESG reporting and evaluation practices and teaches Communications Controlling and Sustainability at the University of Hannover. 

     

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